FAQs
What shipping methods are available?
We offer various shipping methods depending on your location, including standard and express delivery options. In France, we partner with Colissimo for reliable and timely deliveries.
How long will it take to get my package?
Delivery times vary by destination and shipping method. Generally, orders are delivered within 5 to 10 business days. Please refer to our Delivery Information page for detailed estimates.
Do you ship internationally?
Yes, we ship worldwide! No matter where you are, we strive to deliver our products to your doorstep. International shipping times may vary based on location.
What payment methods are accepted?
We accept a variety of payment methods including Visa, MasterCard, American Express, PayPal, and other major credit cards. All transactions are secured and encrypted.
Is buying on-line safe?
Absolutely! We use advanced security measures to protect your personal information. Our website is SSL encrypted, ensuring that your data is safe during transactions.
How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on the carrier's website to track your package.
Do you offer customer support?
Certainly! Our customer support team is available to assist you with any inquiries. You can reach us on the contact page.
Are your products eco-friendly?
We are committed to sustainability and strive to offer products that are environmentally friendly. Many of our items are made from sustainable materials.
What if the item I want is out of stock?
If a product is out of stock, you can sign up to be notified when it becomes available again. Simply click on the "Notify Me" button on the product page.
What currencies do you accept?
All prices are listed in USD, but we accept payments in various currencies. The exact amount charged may vary based on the current exchange rate.
Do you offer wholesale pricing?
Yes, we offer wholesale options for businesses. Please contact us.